We wish to inform that USBOX provides logistical services of delivering parcels from the USA to Poland. A purchase and sale agreement is contracted between the U.S vendor (i.e. online store) and the buyer. USBOX takes responsibility for a logistical delivery of a package from the moment of its arrival at the U.S warehouse to handing it over to the client. The company assumes no responsibility for the contents of packages nor their compliance with the client orders. USBOX may help you return the claimed goods.
U.S vendors are obliged to provide the following forms of warranty:
• Responsibility within the so called express warranty (i.e. defective goods) - The seller’s responsibility. Time limits for complaints vary according to the state. Any description of the goods, which is made part of the basis of the bargain creates an express warranty that the goods shall conform to the description. The seller’s opinion and commendation of the goods does not create a warranty.
• Responsibility within the so called implied warranty (merchantability, usage of trade) - The seller’s responsibility. This assurance is characterized as a warranty irrespective of whether the seller has expressly promised it orally or in writing. As a result, it includes an implied warranty of fitness for a particular purpose, an implied warranty of merchantability for products. An implied warranty also protects consumers against cosmetics faults.
• Responsibility within the so called extended warranty (equivalent of a Polish warranty). Full details of the warranty are included in the warranty document or the store terms and conditions. In reality it is based on the original manufacturer’s warranty. If indicated in the warranty of the U.S purchased product is valid outside the United States, it is possible to file a complaint by means specified in the warranty document. In practice, most manufacturers divide their offer into world regions identifying “warranty zones” The warranty is valid for the given zone only, which means that products bought in the US cannot be repaired in Poland under warranty.